One of the things that has always frightened me is "What happens if someone hacks into our servers and steals everyone's info?". To solve that problem, we moved our transaction processing to Segpay. We don't keep any of your information here. I can see your usernames and email addresses, but that's all. We can't even see your names. Your credit card info, name, address, password, and any other info are all at segpay, where they protect your information securely (that's what they do for a living!). So please don't be offended when you ask our support team for help with your account, and they send you to segpay. If you ask our support team to cancel your account for you, they will politely tell you to visit https://cs.segpay.com. I wish we could do it for you, but it's better for this way. Protecting your privacy is a priority for us! --Glenn King